Check the Technical Support

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How important is technical support?

Check the Technical Support

Technical support is a key differentiator for many commercial web hosting providers. Whether you're building your own site by hand, using a helper application from a company that offers web hosting with sitebuilder, or having a consultant build a site for you, chances are you are going to need technical support. Here are some questions to ask yourself before purchasing web site hosting:

* Does the website hosting provider offer 24x7 tech support?

* Does it offer phone and email support? How about live chat?

* Are the support reps actually helpful?

* How do other customers rate the technical support offered by the web hosting provider you are looking at?



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Patricia Walters-Fischer