Have you ever purchased something, taken it home and then found out it didn't fit right? What did you do? You take it back to the store to get your money back. How would you feel if each time you took back the item and the doors were locked, the store was dark, and no one ever answered the phone? You'd probably be a little irritated, and end up counting the money spent as a loss. That is one thing with a small purchase, yet another completely different concern when it comes to your web hosting. Good web hosting customer service is vital. I repeat – vital! This is your business. This is the experience visitors will have when visiting your website. If you have a web hosting company who cannot help you resolve issues it takes your valuable time and if problems are not solved quickly, you are losing customers. Make sure you find a web hosting company with good customer service. Test them before signing up and see how long it takes for them to respond to a few simple questions. It is not worth settling for a web host who may cost a few dollars less each month, but not be there if you need them.

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